Questions about E-Mail

Q. How do I set up my E-Mail account?
A. Your email account is automatically established when you subscribe to EmsaNet .
 

Q. How do I change my password?
A. For your protection, we ask that you contact our support center at 1.877.EmsaNet , 1.877.367.2638 and request that your password be changed.
 

Q. Is there a limit on the size of E-Mail messages that can be sent or received?
A. No.
 

Q. Is there a limit on the number of E-Mail messages that can be transmitted each month?
A. No. However, your mailbox is limited to holding 50 MB at any one time.  Please note, EmsaNet has a zero tolerance policy with regard to UCE/UBE otherwise known as SPAM. Please refer to  Terms of Service Agreement for more details.
 

Q. What happens to my email if my EmsaNet account becomes deactivated?
A. We will hold your email for 30 days after the deactivation date. It will be deleted after 30 days.
 

Q. What are your incoming/outgoing mail server names?
A. mail.emsanet.com for incoming and outgoing mail.
 

Q. How can I access my E-Mail?
A. You can use any POP3 compliant email software (Eudora, Netscape, Outlook, Outlook Express, IncredIMail) or use our Webmail.
 

Q. How do I setup my account in my E-Mail client?
A. Please refer to your email client software for instructions on how to setup email accounts.
 

Q. Why can't I check my E-Mail while I am at the office?
A. Some companies have firewalls in place that restrict access to the internet.  If this is the case, you may not be able to use a standard email package.
 

Q. Do you virus check E-Mail?
A. Yes, our servers scans all email for viruses, but we recommend that you have personal virus protection software installed on your computer.  Please visit our antivirus page for more information.
 

Q. Will I get junk mail or SPAM from EmsaNet?
A. EmsaNet does NOT send unsolicited email or share your email address with anyone. Please report SPAM to abuse@emsanet.com