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Questions and Tips for New Subscribers
Q.
I've signed up & I'm connected... what do I do now?
A.
Open up your favorite Browser (Microsoft Internet Explorer, Netscape, or any other) and start surfing! No special software is required when you sign up with EmsaNet.
Q. How do I go to a web site I've heard about?
A. Type the name of the site on the address line (Internet Explorer) or location line (Netscape Navigator). For example, www.ebay.com or www.whitehouse.gov
Q. How do I set up my email address?
A.
Your email address is automatically established when you subscribe to EmsaNet Service. It is (your user name)@emsanet.com. For example, if your username is Janedoe, then your email address would be
Janedoe@emsanet.com
Q. Will I be able to use my old email address?
A.
When you subscribe to EmsaNet Service we will give you a new user id and email address. If you use hotmail, yahoo or other web based mail, you may continue to use that email address. If your last email address was given to you by your old internet service provider, then you will not be able to use that address.
Q. What is the address of your homepage? When I put in your address, I just get your Main WebSite.
A.
The Main WebSite for the EmsaNet Service contains information for potential customers. EmsaNet customers are free to use any page they choose for their homepage. If you like to check your stocks online, consider making that your homepage. Some signup locations have customized web pages that contain local news and information links. If you like to can set your home page to www.emsanet.com/home This will put many links at you finger tips.
Q. How do I set my home page?
A. To set your Home page in Internet Explorer:
Enter the address of the page you would like to use in the address bar and press "Enter" on your keyboard.
Select Tools from the toolbar at the top of the screen.
Select Internet Options from the Tools menu.
In the 'Home page' section at the top of the window, click on "Use Current".
Click on "Apply"
and then "Ok" at the bottom. The next time you open Internet Explorer, the page you selected will come up.
To set your homepage in Netscape:
Enter the address of the page you would like to use in the address bar.
Select Edit from the toolbar at the top of the screen.
Select Preferences from the Edit menu.
In the 'Home Page' section at the top of the window, click on "Use Current Page".
Click on "Ok" at the bottom. The next time you open Netscape, the page you selected will come up.
Q. Can I still get to the other websites that I was able to go to with AOL?
A.
With EmsaNet you will be able to visit any page on the internet except for pages that are for members only. For example: some AOL pages are set up for AOL customers only.
Q. I have a question, how do I get support?
A.
You may send us email at support@emsanet.com or call our support center at 1.877. EmsaNet . 1.877.367.2638
Q.
AOL doesn't ask for my password, why do you?
A.
Your password is used for security purposes when you need to make changes to your account.
Q.
Why don't I connect at 56k?
A.
Our equipment is designed for 56k connections; however, we have no control over the quality of the phone lines between your location and ours. If you consistently experience poor connect speeds you might want to consider having the phone company test your line.
Q. How do I know if what I read is reliable or true?
A. There are no guarantees, but here are a few tips:
Who posted the information? What do you know about them? If you know that the source is reliable,
it is more likely to be true. For example, if you are reading an article on nbc.com, it is likely to be the same information you would hear on the five o'clock news. Use common sense. If you can't find information
on another site verifying what you have read, it may not be true.
Q. Do you recommend a search engine?
A. You can use any search engine you like. A few are:
www.altavista.com
www.buscar.com (Buscador Espaņol)
www.excite.com
www.google.com
www.lycos.com
www.webcrawler.com
www.yahoo.com
Q. Can I still use my Instant Messenger program?
A.
Yes, you can use MSN Messenger, ICQ, Yahoo Messenger, AOL Instant Messenger and many others with EmsaNet Internet Services. Click here for a list of download links.
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